Start With People, Not Platforms – Seven lessons from Japan on making knowledge change stick
Most knowledge initiatives start with a platform: a new system, tool or governance framework. But technology alone does not make people share what they know. Drawing on Professor Naoki Ogiwara’s session at Knowledge Summit Dublin 2026 and case studies from Fujifilm Medical Systems and Hitachi-GE Nuclear Energy, this article sets out seven lessons for training, learning and knowledge managers, plus a 30-day experiment for testing the approach in practice.